What Personal Data We Collect and Why We Need It
When you open an account with us, we collect the information you provide directly — your name, email address, contact number and date of birth. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost or GrabPay, we also record transaction references and
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wallet identifiers to match payments to your account and to meet financial record-keeping requirements. We do not store your full e-wallet PIN or banking credentials. Separately, we collect technical data — your device type, browser session, IP address and the pages you navigate within the lobby
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— to keep the platform running correctly and to detect unusual account activity. We use this data for three purposes only: to operate your account, to process transactions, and to contact you about your account when you reach out to us. Where local law requires us
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to retain records, we hold them for the minimum period required and delete them after that window closes. We do not sell, rent or share your personal data with advertisers. Third-party game studios such as Pragmatic Play or Evolution receive only the session token needed to
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load a game; they do not receive your name or payment details. Our use of your data is governed by applicable Malaysian personal data legislation, and this policy applies where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.